@inproceedings{he2018identifying,</br>
  title={Identifying impactful service system problems via log analysis},</br>
  author={He, Shilin and Lin, Qingwei and Lou, Jian-Guang and Zhang, Hongyu and Lyu, Michael R and Zhang, Dongmei},</br>
  booktitle={Proceedings of the 2018 26th ACM Joint Meeting on European Software Engineering Conference and Symposium on the Foundations of Software Engineering},</br>
  pages={60--70},</br>
  year={2018},</br>
  organization={ACM}
}